Projects & Case Studies

Systems delivered into live operations

Selected work is presented without client names while permissions are being formalized.

Healthcare

Healthcare institution

AI-Assisted IT Ticketing System

Challenge

Technical issues across a large hospital were reported through informal channels, making prioritisation, ownership and resolution times difficult to track.

Solution

A centralised ticketing platform with structured intake, AI-assisted classification and routing, SLA tracking, escalation paths and technician dashboards.

Outcome

The solution created a structured path for issue ownership, escalation and operational reporting.

React

Node.js

PostgreSQL

AI classification

Docker

Corporate

Private enterprise

Asset Management System

Challenge

Assets were registered on spreadsheets with limited accountability for allocation, movement and lifecycle status.

Solution

An asset registry with tagging, custodian allocation, transfer approvals, maintenance scheduling and audit-ready reporting.

Outcome

The platform established a consistent digital record for asset ownership, condition and movement.

TypeScript

PostgreSQL

REST APIs

Role-based access control

Telecommunications

Communications project

Softphone Communication Solution

Challenge

Teams needed reliable software-based calling integrated with internal systems rather than isolated desk handsets.

Solution

A softphone communication solution integrating VoIP calling with application workflows, presence and call records.

Outcome

The project connected software-based calling with the workflows used by support teams.

WebRTC

SIP

Node.js

React

Corporate

Private enterprise

Business Operations Platform

Challenge

Manual operational processes limited visibility and slowed internal service delivery.

Solution

A modular digital platform consolidating records, approvals and reporting with automated notifications.

Outcome

The platform provided a consistent foundation for approvals, records and management reporting.

Next-generation web stack

PostgreSQL

CI/CD

Cloud hosting

Education

Kaimosi Friends University

Kaimosi Friends University Website

Challenge

The university needed a modern, accessible online presence able to serve prospective students, current students and staff without constant technical intervention.

Solution

A responsive institutional website with structured content management, news and announcements, departmental pages and accessible navigation.

Outcome

A modern, functional platform the administration can maintain internally, delivered as part of the university's ICT modernization initiative.

Responsive web stack

Content management

SEO

Cloud hosting

Corporate

SCAC

SCAC Connect Platform

Challenge

Members and administrators relied on fragmented channels for communication, records and service requests.

Solution

A connected platform bringing member records, communication and service requests into one authenticated portal with role-based access.

Outcome

Centralised member data, faster service turnaround and a clear audit trail for administrative actions.

TypeScript

PostgreSQL

REST APIs

Role-based access control

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