Projects & Case Studies

Systems delivered into live operations

Each engagement below moved a manual or fragmented process into a measured, supportable digital system.

Healthcare

Kenyatta National Hospital

AI-Powered IT Ticketing System

Challenge

Technical issues across a large hospital were reported through informal channels, making prioritisation, ownership and resolution times difficult to track.

Solution

A centralised ticketing platform with structured intake, AI-assisted classification and routing, SLA tracking, escalation paths and technician dashboards.

Outcome

Clear ownership of every reported issue, measurable resolution times and visibility for IT leadership into recurring failure areas.

React

Node.js

PostgreSQL

AI classification

Docker

Corporate

WIMA Enterprises

Asset Management System

Challenge

Assets were registered on spreadsheets with limited accountability for allocation, movement and lifecycle status.

Solution

An asset registry with tagging, custodian allocation, transfer approvals, maintenance scheduling and audit-ready reporting.

Outcome

A single source of truth for asset ownership and condition, with faster audits and reduced untracked losses.

TypeScript

PostgreSQL

REST APIs

Role-based access control

Telecommunications

S-CONNECT Softphone Solution

Challenge

Teams needed reliable software-based calling integrated with internal systems rather than isolated desk handsets.

Solution

A softphone communication solution integrating VoIP calling with application workflows, presence and call records.

Outcome

Lower communication costs and a unified workflow between calls and the systems agents already work in.

WebRTC

SIP

Node.js

React

Corporate

VERTATECH

VERTATECH Digital Platform

Challenge

Manual operational processes limited visibility and slowed internal service delivery.

Solution

A modular digital platform consolidating records, approvals and reporting with automated notifications.

Outcome

Faster approvals, standardised processes and reporting available to management on demand.

Next-generation web stack

PostgreSQL

CI/CD

Cloud hosting

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